Showing an attached image on a CRM form (pure javascript) IE8+ only

Update: September 2012
I had to use this code again and found some users were receiving “Access Denied” errors – as reported in comments to this post. Looks like this is due to a bug in certain versions of IE.

The fix is available here…

Had a requirement to show an image that has been attached through the notes system on a CRM form. Here’s how it’s done:-

To retrieve the image data, I use Daniel Cai’s excellent CRM Web Service Toolkit which still works beautifully in CRM 2011. A simple fetchXML query to retrieve the documentbody from the annotation entity against the related objectid is all it takes.

IE8 onwards appears to support display of inline images under various encoding methods (including Base 64). The syntax is:-

<img src="data:image/jpg;base64,IMAGEDATA" alt="" />

So here’s the finished JavaScript:-

function form_onload() {

  var id =;

  var fetchXml = [

  var fetchData = CrmServiceToolkit.Fetch(fetchXml);
  if (fetchData.length == 0) { return; }

  var img = fetchData[0].getValue('documentbody');

  var el = document.getElementById("IFRAME_image");
  if (!el) { return; }

  img = "</pre>
<img src="\&quot;data:image/jpg;base64,&quot;" alt="" />
  el.contentWindow.document.body.innerHTML = img;


Hope that helps someone out!

Leave a comment


  1. HI
    Thanks for your sharing! Very good

    Sometimes it works and sometimes not: same record and same image sometimes it shows and sometimes not! it appears “error 404 Resource not found”

    I think the problems is time to load the image , howver the size is nera 40k.

    How can I avoid the error message?


    • Helena,

      That’s a weird problem.

      You could try switching the query to run asynchronously…

      var fetchData;

      function form_onload() {
      var id = ...;
      var fetchXml = ...;
      fetchData = CrmServiceToolkit.Fetch(fetchXml, fetchCallBack);

      function fetchCallBack(fetchData) {
      if (fetchData.length == 0) { alert ("No image data received"); }
      var img = fetchData[0].getValue('documentbody');
      var el = document.getElementById("IFRAME_image");
      if (!el) { alert("Iframe not found"); }
      img = "";
      el.contentWindow.document.body.innerHTML = img;

      (Code untested).

      Let me know if that makes it work any better.

  2. Robert

     /  May 25, 2012

    Onload event generates “Error:Access is denied” even though I have System Admin role.

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